cancellation & related clause
1) Withdrawal from the journey
- a) By the participant before commencement of the journey
The participant is entitled to withdraw from the travel contract at any time before the commencement of the journey. Should the participant declare withdrawal of the contract, the following cancellation fee shall be applicable:
- in case of withdrawal until 45 days before commencement of the journey, 25% of the travel price.
- in case of withdrawal until 31 days before commencement of the journey, 50% of the travel price.
- in case of withdrawal until 14 days before commencement of the journey, 75% of the travel price.
- in case of withdrawal until 7 days before commencement of the journey, 90% of the travel price.
- in case of withdrawal until less than 7 days before commencement of the journey, 100% of the travel price.
FS Adventures shall be entitled to claim higher fees, should the afore-mentioned lump- sums not cover the costs actually incurred by him/her. Should the participant prove the organiser that the actual damage incurred was smaller, FS Adventures can only claim the minor damage.
- b) By the participant after commencement of the journey
Should a defect arise during the journey, the participant shall immediately notify FS Adventures of the defect. A cancellation of the travel contract by the participant shall only be permissible if the participant has set the organiser or the tour guide/instructor a reasonable deadline to remedy the defect; unless it is impossible to remedy such or if the tour guide/instructor appointed by the tour organiser refuses to remedy such or if the cancellation of the contract with immediate effect is justified by a special interest of the participant.
- Withdrawal from the journey in case of too low number of participants.
FS Adventures is entitled to withdraw from the travel contract within a period of four weeks at the latest before commencement of the journey, should the indicated minimum number of participants for the respective journey not be reached. This is generally the case, unless at least six riders participate in the journey.
- Accommodation and hotel
The hotels and accommodations which are offered will have a good standard. Should – due to weather influences or conditions that are beyond the control of the tour operator, no damages can be claimed for this reason. The additional costs possibly incurred hereby shall be borne by the participant.
- Compliance with provisions
Each participant is obliged to comply with the Malaysian laws as well as the rules regulating group tours. In case of doubt, the instructions of the tour guide/instructor shall be observed. Should one participant not observe this provision despite a previous warning of the tour guide/instructor, should he/she violate protection provisions or should the other participants or the proper execution of the journey be put at danger, injured or should they incur damages by his/her behaviour, the respective tour guide/instructor shall be entitled to exclude the participant from the further participation in the journey without granting him/her any refund of the travel price. The additional costs incurred by this participant shall be borne by this participant himself/herself.
The participant is aware of the fact that photos are taken during the journey. The photos maybe used for promotional and marketing purposes by FS Adventures Sdn Bhd.
- Requirements for participants
Should the participant participate at the journey with his/her own motorcycle, he/she shall ensure that his/her motorcycle is approved for the use in road traffic in the respective countries. Furthermore, the participant has to maintain the motorcycle in a secure driving condition and has to have concluded a legal liability as well as a vehicle insurance providing for sufficient coverage. The participant is obliged to participate in the journey with proper protective clothing (helmet, outerwear, gloves, boots, back protector, etc.). Should the participant not satisfy these requirements, the respective tour guide/instructor shall be entitled to cancel the travel contract without previous notice. Every participant is obliged to set out on the journey only if he /she is in good health condition and to comply with the health regulations or, respectively, the provisions on vaccination of the respective countries.